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Old Dec 15, 2025 | 3:45 am
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mikem004
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IATA Survey Request after KLM flight?

Received this email following a KLM flight last week.
It is sent from IATA Passenger Survey Solutions, [email protected]
Is this a legitimate email? I have received passenger survey emails from KL/AF before, but not from IATA.
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Thank you for flying with KLM from AMS to KIX on <date and time of flight>.As part of our commitment to improve passengers satisfaction, we would like to invite you to rate your recent travel experience.
By clicking on the survey links below, you expressly consent to the processing of your personal data in compliance with Privacy Notice of Forsta. Forsta is a leading survey company instructed by IATA to process personal data on it behalf.
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