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Thread: Hold Times on Phone to BAC
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Old Dec 14, 2025 | 4:46 am
  #12  
muscat
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15 Years on Site
 
Join Date: Feb 2009
Posts: 1,218
Quoting Rory Sutherland “We have significantly reduced the cost of customer service by ignoring our customers.“
I don’t find BA any worse than other recent phone calls to HMRC, O2, my local GP clinic.
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