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Old Dec 14, 2025 | 2:10 am
  #10  
BA or bust
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2M
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20 Years on Site
 
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Silver– previous awards - Gold 13, Silver 7, Bronze 4.
Posts: 7,759
Originally Posted by jeremyBA
I am easyJet fight club. They answer the phone within I would say 2/3 rings to a friendly human in South Africa. Just as well ba is a full service airline! I really don't follow why they are so hopeless.
Because they can! And as long as they still make money they won’t really care.

DeathSlam I would not take just being Silver personally, IIRC there was a recent post about the GGL line having pretty long wait times too.

We are BA, proud to be hopeless for all our customers without discrimination’.
BA or bust is offline