Originally Posted by
jsloan
This doesn’t make any sense. What is the inventory on the HNL-EWR nonstop? The only reason that this would be a problem would be if the specific fare you purchased disallows open jaws, but that would be rare for Hawaii. (To be clear: Sure, it’s “essentially canceling the first leg,” but so what? That should be a perfectly normal thing to do. The question is just what it will cost).
There is a lot of inventory available. I will call again and ask again. I’m not sure if they even spent any time looking because they answered me pretty quickly. I did explain the whole situation and even went into detail with my previous DM through X with customer service.
Originally Posted by
jsloan
Your contract is with UA. There’s nothing HA can do to help.
I suspected that was the case but figured I would ask.