So I made a huge mistake.

I tried to make my first Edit booking. When I went to pay, it said I had a $500 credit available. I assumed that this was my Edit credit ($250 twice a year) and clicked to use it on my $200 stay at the MGM Grand in Las Vegas.

I realized a week later that the Edit benefit is a credit after the stay. It turned out that my $500 travel credit as part of my sign up bonus had been applied. I canceled the reservation and a $200 travel credit was issued back to me. So I’m down $300.

I called to see if they could reissue the credit and they said it was forfeited. They are going to escalate it to see if anything can be done.

I wonder how many others have made this same mistake.