Originally Posted by warberry

Is this the right thread to get some free therapy by having a moan about how poor my lounge experience has been both times I've transited TPE ? Did VIE-TPE-BNE a couple of years ago, then last week I did OKA-TPE-VIE. Both times I was in Laurel Premium, both were late evening and I had about an hour spare for a lounge after allowing for walking to and from gates etc. Both times I was directed to the Infinity lounge and both times (i) I couldn't get a shower as the queue was over an hour long (ii) the lounge was crowded and the food was mediocre.

Compared to the other airlines I normally use for similar long haul, CX and SQ, this was shockingly poor for a "home" airport. I actually said something - politely - to the receptionist at the end of my most recent visit to the effect that I'd only been denied a shower 2x in 10 years of flying airlines of EVA's calibre in J, and both were at this lounge. She really couldn't have appeared to care less

Onboard experience, on the long haul flights at least, seems as good as ever. But the transit lounge experience is enough to steer me to look at other airlines and routes.

Was I just unlucky ? I see now there is also an SQ lounge at TPE. Should/could I have used that ? Thanks.