FlyerTalk Forums - View Single Post - Hyatt Regency SFO airport REVIEW - MASTER THREAD
Old Dec 5, 2025 | 12:13 pm
  #1051  
365RoadWarrior
All eyes on you!
20 Years on Site
 
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,586
Is anyone aware of a major change here? Ownership? Management? I have spent ~25 nights a year here for the past 15 years or so. Most recent stay I had some issues, not unique to this stay, but the chat/text service and other attempts to contact/resolve have been fruitless, and that's the difference from past stays. Texts that used to go to the front desk now go to Never-Never Land, sometimes forwarded, but then silence. Online booking rates which used to include the destination fee now are not clear. Until late October, they were clearly included and deducted at checkout for LTG; no deduction in November.

Anyway, curious about changes and, in any case, advise caution.
365RoadWarrior is offline