Originally Posted by
StevenSeagalFan
newsflash: every airline struggles with partner booking and availability. It's part systems not talking to each other it’s part gamesmanship.
no US airline can sell you a ticket from one Canadian city to another.
How is an azure outage that impacted thousands of companies worldwide an Alaska issue?
None of this is unique to Alaska and there’s no right person or people or team that can fix any of it.
I really don't know what to tell you if you think the sheer quantity of phantom award availability issues on Alaska are somehow par for the course. There are entire months on the calendar where availability is shown, only to fail when you try to ticket. I don't doubt that other airlines hit it, but I have never had a single problem with BA, AA, DL, or AC when I've booked with them.
And, Alaska did sell me that YVR-YHM ticket for cash... redacted the name and whatnot of course but that's a 027 ticket number. So their booking engine logic is wrong somewhere, whether it's allowing me to buy the ticket in the first place, or trying to block the sale:
