I just arrived in Delhi yesterday and I must say the entire eVisa process was frustrating.

I applied for 2 at the same time. myself and mrs. One arrived in 4 working days the other arrived in 6 working days. Both were very vanilla and same nationalities.

Both lodgements were affected by multiple website crashes and having to re-enter data. Some check boxes reverted to defaults like the hard to spot box stating your parents were Pakistani which I believe could derail an application.

One application crashed at the payment page. The payment went through to my bank, the website says it hadn't been paid, so I resign myself to paying again, but it wouldn't let me because it said it had already been paid! I ended up using the third payment gateway option (and got better exchange rates) so my wife's visa was effectively paid for twice. The website assures me there is a thorough reconciliation process but I've written off that second payment.

Emails to the help desk just returned answers that the visa was being processed and wait. Calls to the help desk got cut off several times. My local consulate and high commission voice mail boxes were full. All this despite the evisa website stating visa process takes from 1 to 3 business days.

It's like they're intentionally trying to discourage tourists. At the same time I applied for visas for Laos and by comparison the website was a joy to use, the information requested was far simpler, and apart from a spam email trying to sell me a sim card the process was a pleasure by comparison to the Indian one.

As a data point I entered Delhi using the business class queue, but as we walked further (after entry) I saw the eVisa queues were much shorter and there were more counters to choose from.

Good luck with your visa.