Originally Posted by galway1ca

I got stuck at ORD 11/29/25 due to the snowstorm. I arrived at ORD at 9 AM for a 4 PM flight. When I asked the Delta representative, if I could catch an earlier flight or change my itinerary, she said no because I was not a Medallion member. I later learned that there was a weather waiver in place on the Delta app, but she never mentioned this. Long story short, I was rebooked and got home the next day. If I complain to Delta, will they compensate me with miles or cash due to the incompetence of their agent?