Originally Posted by
waylook
Weird data point. I called just now to add a Suite Upgrade Award just in case since its expiring anyway (and to whine a little extra if and when they cancel me). The Hyatt agent called the hotel and the PH said they can't apply it since its not open, but that it will open tomorrow. Anything is possible in this crazy story.
Bonus DP: Their instagram account an hour ago replied to some comments by saying that they will welcome their first guests tomorrow.
Also spoke to the hotel today... they gave me the days I wanted in February even though there wasn't points availability (for the inconvenience of rebooking)... they told me they are holding the suite I was originally booked into and will apply an SUA when the hotel officially opens. Didn't specify opening date though.
Ultimately this means I'm ahead 73K points from the cancelled booking (and I
did fully intend to be there, for the record).