Originally Posted by
Xyzzy
It may sound like sour grapes to you, but these passes clearly ended up costing the airlines dearly. UA is hardly the only airline to realize what a bad deal these passes were for them.
ther airlines revoked similar passes -- and thereby fired their customers -- for a variety of reasons. The
Rothstein and
Vroom suits with American Airlines revealed some details, but "breach of contract" termination seems to be the ending of most of these stories. What Kirby said in the above-linked interview certainly echoes the allegations in those suits.
Well, perhaps UA should have put more effort into ensuring it didn't cost them dearly. Are you suggesting that the people who bought those lifetime passes did something illegal or unethical? And it does sound like whining on the part of UA.