FlyerTalk Forums - View Single Post - LIVE: Hilton Honors Program Changes + Diamond Reserve
Old Nov 26, 2025 | 9:38 am
  #350  
dmarge18
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Originally Posted by RobUAIntl
My guess is that Hilton Corporate makes too much from credit card fees from Amex to dare to overtly devalue the status of their cards -- gold for Surpass and Diamond for Aspire. This is more about profits for Hilton Corporate than rewarding loyalty...
True, but one only needs to look back two years to see how Delta handled it. They make ~$10B/year off of the Amex deal, so their changes completely benefitted card holders and big spenders (on cards) the most. HOWEVER, they caved to the backlash from elites and MMs and found a better balance that still rewarded BIS elite members. Hilton should take note not to rock the boat too hard.
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