Originally Posted by
Johnnynz
I have a pending RU and APD upgrade on a flight I booked about 350 days in advance, Elite, Elite partner and child. I had really hoped it would clear early given the plane looked 100% empty but no such luck.
Not sure if its worth calling call centre or just wait it out.
With 3 people of the PNR it will not clear automatically. The robot will simply skip it.
You will need to call, and check for R class and then see what can be done (I suspect nothing unless the child is a lap infant).