Originally Posted by
bdwyfan
The TYPs are there on the website when the statement closes.
You definitely shouldn't be seeing 0 .
Try Chat option if available or Secure Message.
Citis outsourced support is rather poor, I agree.
I tried both. Chat is not live and Secure Message told me to call. I'm going to try CS number on the card but it will probably transfer me to the rewards CS.
Last edited by Frugal; Nov 24, 2025 at 7:45 am
Reason: update