Originally Posted by
Frugal
I have an account. Actually 2. One for Strata and one for TYP (old SYW). I tried CS but I can't understand them. Sounds like I have to wait to the end of the billing cycle which I did. Maybe I have to wait another billing cycle to see previous months points?
The TYPs are there on the website when the statement closes.
You definitely shouldn't be seeing 0 .
Try Chat option if available or Secure Message.
Citis outsourced support is rather poor, I agree.