Originally Posted by
crazy8534
For sure.
A lot of people have voted with their feet already.
Many didn't stick around to find out the level to which bonus nTPs / Amex spend etc. might have contributed to future status.
I can completely understand why they didn't.
I don't intend to cover old ground but the way this whole thing was handled must go down as one of the worst communicated airline loyalty scheme changes in recent history.
On the communication point, it may seem a small thing, but I really find it annoying that they leak the news out BEFORE they send an email to the members. Why cant it be dont simultaneously? The little things add up.