FlyerTalk Forums - View Single Post - $150 biannual Stubhub credit on refreshed Sapphire Reserve card
Old Nov 22, 2025 | 8:07 am
  #58  
goodeats21
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Originally Posted by Caspavio
if you google "stubhub not receiving tickets" or "stubhub receiving wrong tickets", you will realise that this is more common than you think. quite a few DPs of people not receiving the ticket by event start or receiving the wrong tickets (wrong event, wrong seats, etc). happened to my friend 1 or 2 years back. the cso even told him to proceed to the event and assured him that he would receive the ticket by then. he didnt and paid quite a bit more for last minutes tickets. stubhub even took some time to refund, adding to the extremely negative experience

i get that some events only send out the ticket last minute, but you are then dependent on the seller transferring it to you on time. even then, ticket could be wrong, so you never know. the worst is you are stuck, should you turn up or should you not? if you turned up and tickets didnt get transferred, then you may have just made a wasted trip, while if you didnt and the tickets was sent to you at the very last minute, then you have just wasted money. personally i always liked a good deal, but im also a worrier and stubhub is just not for me
That's interesting. I am not typically a concert go-er, and only sporting I tend to do is in the UK (EPL), where I get tickets from friends. So don't have much experience with these types of apps.

Might use this occasionally to catch an MLS match or something, but if this is a common experience, it does lower the "value" of this CSR benefit.
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