What's not cooked is anything on a domestic flight in economy. Seriously, their domestic buy on board is subpar even to Spirit and Frontier! I had an LAX-PHX-MCI this year and there was only a single beverage served during my entire journey. Inbound flight was late to PHX so I raced to my connection and was last on board. I had planned purchase my favorite Stetson salad from Cowboy Ciao but didn't have time. Nothing other than Biscoff and pretzels served from PHX-MCI.

Their seats are fairly uncomfortable. No IFE screens. Uneven service.

I don't know how anyone there thinks they are competitive on anything other than price, and that's not a great place to be. I was an ExPlt for many years and while my overall travels have scaled back considerably, I don't miss anything about the current AA and am happy to share my business with other carriers. Unless they have a good premium cabin fare, where service is not quite as diminished, or have a nonstop that is not served by another carrier, I simply don't even bother looking at them.