Apologies if addressed elsewhere as I don’t spend time in these forums normally. But just ran across a very distasteful experience with booking an Edit hotel room.

I have a new Reserve card. When look up the rate for a particular Edit hotel in the Chase travel portal, I get rate $A. Spouse has a Preferred card. When he looks up the same hotel in his Chase travel portal, he gets a rate about $200 lower than my rate (for a two night stay). So, I have to pay $200 more to get the $250 credit back.

I thought this was a fluke. But then I just checked for another upcoming trip in January and the same thing happens for an Edit room. This time around $60 more expensive to book through the Reserve portal rate vs the Preferred portal rate.

I assure you, same room, all fees and taxes included, same cancelation terms. And it’s not like I’m comparing it to Priceline or something. This is Chase vs. Chase.

Anyone else seeing this happen? This seems like a total bait & switch on Chase’s part.