Originally Posted by
spellingninja
The agent saw the JN availability and I have Silver status and a UA credit card but said it was an extra 30K miles. He said to do it without the extra charge I'd have to wait for I or IN availability.
And now....the waiting begins.
That's nonsense. There is no JN on partner flights. Which flight did you want to change? Did you tell the agent you want to leave the UA segment in coach as booked? If there is availability for both BR segments you should be able to just make that change online.