Originally Posted by
bj2757
That has been my experience too. It used to be I'd get an automated response that indicated they never even read what I sent. Then for the past few years they would always give me full or partial credit. Then I went a long time without having to contest one. Last month I had two in a row that went all the way to the end and "sorry" - and their response was I must have gone too fast, blah blah blah and no reward.
Last night I had a 4pt on internet security specifically on how Google and Amazon handled their customers data. Spent 18min on the 20min survey then met a technical error.
The URL above does not include the proper information to be included in this survey. Please review your invite email for the proper URL, and contact the individual specified if problems persist.
ERROR: SE-02 Variable list has invalid value ''
In the past such cases almost always got manual adjustment. This time got a rep replied that they could not award survey that was not completed. I shot back to emphasize the Whole Reason I could not complete was the Technical Error which you had a screen shot to prove it. Will see if I even receive a reply from this. LOL.
I believe whether you get manual adjustment largely depending on your luck on which rep you get - some are more reasonable some are sticklers to the book - survey not completed, no credit - whether it is a 1.5 or a 4/5 pt. Reasonable reps would even give partial credit such as a 90% completed 2.5pt would be manually credited 1.5pt, just a few days ago.
My Points these days no longer do manual adjustments. Instead they give a double pts bonus good for first 3 completed survey within a week's time when this offer is in place. Choose judiciously to make the most use of such "bonus offer".