Originally Posted by
Tomphot
My typical Diamond upgrade - "We've upgraded you to an Executive room which includes lounge access!" Me - "But it's the same size room and I already get lounge access"
Had this recently but with the response "But you get also get slippers and a nespresso machine"
"Do I get a robe?"
"No"
I don't drink coffee but at least my feet will be warmer than a standard room...
But as long as the lounge access remains under these changes, I'm OK.