Originally Posted by
Paul Weber
I booked flagship/lie flat, a product which was delivered for 0 percent of the miles I flew.
You paid for [an upgrade from economy to] business class. We see this all the time in the QR forum, where people think they are entitled to compensation because the originally scheduled QSuite-equipped aircraft is swapped out for a non QSuite aircraft. The answer is always the same. You paid for business class, not a particular business class product.