FlyerTalk Forums - View Single Post - Booking Split Error at Check-In – Seeking Advice on How to Get PNRs Re-Joined
Old Nov 17, 2025 | 2:10 pm
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JJSK
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Join Date: Sep 2019
Location: YOW
Programs: Aeroplan
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Originally Posted by vancouver25k
While in the air, the concierge fixed the situation by creating a new PNR for both pax and adding in all the flights that we had remaining. Not sure how many overrides they had to get through. Also no idea how you could get this done without concierge access.
This was my question at the check-in desk, why couldn't they create a new combined PNR with us both back together. Unfortunately as an only 75K(sadly just 300 SQD away, which wo t be reached until my return flight), I don't have concierge access. Good to know it is somehow possible with the right effort, so I may try calling again.
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