not related to the Apple Wallet thing but I was flying back from Europe a a couples of weeks ago and when I went through GE it gave me the “see agent for assistance” message. For whatever reason it wasn’t finding me.

”Do you have Global Entry, Sir?”

“yes, of course. Here, I’ve actually got my GE card on me too”

and the agent looked at that and then just let me pass.

weirdest thing, I have never had an issue with GE since it was introduced.