Originally Posted by
SP03
If the two rooms are exactly the same (hotels classify what’s a standard room, sometimes what should be a standard room is not), you can call Hyatt and have them work with the hotel to get the room booked.
Nope. I just tried that with another property. Hyatt reached out and the property told them to pound sand. Really not seeing the point of loyalty programs at this point if hotels don't even need to follow the rules.