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Old Nov 15, 2025 | 8:33 pm
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mcrw00
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10 Years on Site
 
Join Date: Jun 2011
Programs: United Premier Platinum
Posts: 689
WS cancellation / refund lead time

Canceled my ticket with a WS phone agent last night and confirmed I am entitled to a refund. The agent made sure to verify my e-mail address. However, 24h later and I have yet to receive any e-mail from Westjet, nor a credit back to my CC.

Is that long of a waiting period to be expected on a weekend, or should I plan to get back in touch with WS?
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