FlyerTalk Forums - View Single Post - FAQ : NUA Nightly Upgrade Awards (NUAs), introduced Jan 2024, replacing SNAs
Old Nov 15, 2025 | 1:20 am
  #975  
Posco
 
Join Date: May 2023
Posts: 161
Originally Posted by Posco
For two separate reservations, I applied NUAs and checked both bookings this morning. When I click on “Modify,” only the room categories I originally selected are shown — but without any checkmarks.

I then canceled the NUAs. After that, all room categories appear again. When I reapply the NUAs and check once more, only the previously selected room categories are shown — again without checkmarks.

Do you also have a similar issue with your NUAs?
I am still having this problem. Already applied NUAs are not displayed correctly on the app. Only the selected rooms are displayed when I try to modify, however without checkmarks. On the website, the NUAs are displayed correctly with checkmarks on the selected rooms. Do you also have this problem using the app? I am a little bit worried that the NUAs might not be attached correctly to the reservation.

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