FlyerTalk Forums - View Single Post - Sonder by Marriott Bonvoy launched *Update : terminated 9 Nov due to Sonder default*
Thread: Sonder by Marriott Bonvoy launched *Update : terminated 9 Nov due to Sonder default*
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Old Nov 14, 2025 | 7:05 am
  #299  
cluso
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Originally Posted by kangarooflyer88
Finally got a reply from higher ups at Marriott Bonvoy and have been offered 40,000 points compensation for my troubles which I accepted. Nonetheless, the whole situation really has me rethink whether I should bother dealing with chains like Marriott if the can simply fob me off when the going gets tough
Did you prepay anything? Sonder took prepayment AFTER our reservation was made on the Marriott site. We weren't expecting that. Around $1400 for May 2026. We booked nearly a year in advance. Our Marriott Chase Visa call yesterday was ridiculous; they had no clue about Sonder. Will call Marriott today.
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