Originally Posted by
olouie
Its amazing how AS isn't confident enough to say that affirmatively. They know their IT is so bad its likely communications aren't working.
An anecdote I posted in the
AS App Issues thread:
As of today I still have not received any cancellation emails. lol.
Originally Posted by
secretalcoholic
My flight was cancelled due to the ATC impacts. I got a iOS notification telling me about it. No email, no other notification.
alaskaair.com/iOS app all showed the flight was still on-time/no impact.
Contacted AS reservations, also showing on-time/no impact as well. Until I told the agent to double-check, she had to manually go and look up the flight to confirm cancellation.
Outstanding IT as always.