Originally Posted by VikingXNL

SAS Business Class XP Saga Update:

I had put this whole SAS XP topic on hold for a bit and didn’t follow up with the Platinum Service Line anymore. This morning I decided to send a full, well-documented summary directly to Flying Blue, including all confirmations, boarding passes, and the official SAS announcement.

Surprisingly, they replied within 30 minutes. Their response basically confirms what we all suspected: Flying Blue has just received official notice that SAS has replaced its Premium (Plus) product with Business Class on European routes. However, they also said they haven’t yet received the updated XP and Miles mapping for domestic and medium-distance flights.

So, they now acknowledge that SAS Plus is gone and Business is the new product, but their internal XP tables still need to be updated. My case will remain open until that’s done, and they’ll follow up once the system is aligned.

At least there’s now official confirmation from Flying Blue that this is a known issue. I’m confident it’ll be corrected retroactively once the backend update goes live.