Originally Posted by hsmall

Sorry to resurrect a thread. I have had the same problem as the OP. I was driven to use the OW tool when the first flight was BA (and the long HND-LHR at that) and the only QR flights were two short trans-Tasman hops towards the end. Weird. I am about the try to make a simple date change on one leg. Wish me luck

ETA: may I ask if there are any actual physical places in Sydney or Canberra where I do that really old fashioned thing and speak to a human about this?

Originally Posted by Dr. HFH

For the life of me, I can't understand why anyone would book using anyone other than the AA RTW desk. OK, sure, that requires one AA coded over-water segment, but it seems to me a very small price to pay for knowledgeable and helpful agents who are readily available by telephone.