Originally Posted by
hsmall
Fair enough. I am currently on the phone to a very helpful and polite Qantas operative (in South Africa from the accent) who agrees with me that a change in date where ticketed points (other than the first sector) remain the same no change fee is chargeable. But he says his instructions are to charge USD125 anyway. I was polite but firm and in the end (an hour and ten minutes later) I persuaded him to make the chage and send it to ticketing with anote to them explaining why he did not charge the change fee demanded. Let's see what happens. What a palava, to the extent I almost paid up and got on with the rest of my day...
OW 3015
16. VOLUNTARY CHANGES / REROUTING / PENALTIES
Fees as described below may be waived in case of certified death/illness of the passenger or passenger’s
immediate family member or accompanying passenger.
Local service fees may apply on rebooking, rerouting, reissue or refund.
<snip>
2. After departure:
a. Changes are permitted provided ticketed points remain the same.
b. Changes to ticketed points are permitted at a charge of USD 125 per transaction.
c. No Show requires rebooking at a charge of USD 125.
d. If the rerouting results in an increase to the number of continents previously charged, the
ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare
validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee
applies when the resulting fare is less than or equal to the original fare. No refund applies.
See Upgrading provisions when recalculation results in a new fare basis at a higher value.
Have seen reference to US$125 but now cannot find now on the QF web site
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https://www.qantas.com/au/en/busines...e-of-fees.html