Originally Posted by
danger
Qantas hasn't had physical offices in Australian cities for years, unfortunately.
Fair enough. I am currently on the phone to a very helpful and polite Qantas operative (in South Africa from the accent) who agrees with me that a change in date where ticketed points (other than the first sector) remain the same no change fee is chargeable. But he says his instructions are to charge USD125 anyway. I was polite but firm and in the end (an hour and ten minutes later) I persuaded him to make the chage and send it to ticketing with anote to them explaining why he did not charge the change fee demanded. Let's see what happens. What a palava, to the extent I almost paid up and got on with the rest of my day...