Originally Posted by s3m

When you place a booking with Marriott you're just adding an entry into a database, they're a fiction, a hotel booking isn't a thing, there is no law that governs hotel bookings. Contract law could be relevant but to enter into a contract there has to be consideration. We pay hotels, so the contract we enter into as a guest is between the guest and the hotel, not Marriott. Marriott don't need explicit terms and conditions outlining this because they benefit from the ambiguity. And until you've paid the hotel for your booking, you don't have a contract