I just got this personal message from Scott Kirby

Dear United Flyer

The Federal Aviation Administration (FAA) and Department of Transportation (DOT) recently directed every airline to reduce their schedules across 40 U.S. airports during the government shutdown.

The FAA's goal is to relieve pressure on the aviation system so that every airline can continue to operate safely. That is the FAA's highest priority, and ours as well. No matter what environment we're operating in, United Airlines will not compromise on safety.

Our flight reductions will start on Friday, November 7, and we'll make rolling updates to our schedule as the government shutdown continues. United's long-haul international flying will not be affected, nor will service between our hub airports: Chicago O'Hare, Denver, Houston, Los Angeles, Newark Liberty International, San Francisco and Washington Dulles.

If your flight is canceled, we'll work to give you as much notice as possible, so you don't show up at the airport expecting to fly. But the best way to stay up to date is through our award-winning United app, which gives you real-time updates, rebooking options and more.

Importantly, if you're traveling during this period and do not wish to fly, you're eligible for a refund — even if your flight isn't impacted. That includes non-refundable tickets and basic economy tickets.

Even with these schedule reductions, we expect to offer about 4,000 flights per day. And because of the early November timing, our flights have more available seats than before the summer, giving us (and you) more rebooking options.

Thank you in advance for your patience. We've got the best team in the industry looking after your trip and we'll continue to be open, direct and transparent with you throughout your journey.

Sincerely,








Scott Kirby
CEO
United Airlines