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Old Nov 6, 2025 | 1:14 am
  #320  
shoven
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Originally Posted by margarita girl
I got this a couple of weeks ago. I didn’t see any significant downgrade in service that some people are mentioning. However, I don’t usually go to the lounge until after 5 pm.
I got this a couple of weeks ago. I didn’t see any significant downgrade in service that some people are mentioning. However, I don’t usually go to the lounge until after 5 pm.

We had a wonderful 5 night stay especially with the upgrade to a 2200 sq ft Terrace Pool Villa. I’m already booked to go back in Jan. 😎
Service is still great as always but there is a vast difference in food offering menu has shrunk significantly, the evening canapés was a very small selection with some cold cuts which felt very IC to me and 2 hot items less than most IC, drink selection remains great with 2 champagne and selection of wines.

I was told by a senior manager that more changes are likely as they try to bring a consistent offering with more Regents opening and thats where it was indicated that Champagne might become an evening only offering in the near future.

I can also see why this approach would be taken as last time I was here there were people ordering the whole food menu to eat in the evening and Regents in more costly locations won't want the cost of matching what was offered here previously.

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