FlyerTalk Forums - View Single Post - A Tale from a GGL trying to change a Ticket…
Thread: A Tale from a GGL trying to change a Ticket…
View Single Post
Old Nov 6, 2025 | 1:14 am
  #17  
SW7London
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Oct 2005
Location: London
Posts: 868
Originally Posted by E14 26C
So it's not just me then getting the call disconnects after about 7 minutes.
Sounds like lack of capacity in the call centre software/setup. Somebody will be seeing the metrics around disconnects, I wonder if BA has outsourced the call centre entirely or just the technical platform BA call centre staff uses.
SW7London is offline  
Reply