FlyerTalk Forums - View Single Post - A Tale from a GGL trying to change a Ticket…
Old Nov 5, 2025 | 11:06 pm
  #16  
E14 26C
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Join Date: Apr 2005
Location: E14
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Originally Posted by travelwithross
I write this, because it should not be happening in 2025.

I traveled back home on Sunday to AUH. For week’s the flight had been sold out in F, J and W but I had a confirmed seat in W. Upon boarding my first departing flight from GLA I noticed that EF was showing F1 J1 and W1 and lo and behold even the BA app was selling tickets.

An hour later I landed in LHR and EF and the BA App were both still showing avail in J. it was 3 hours until my flight to AUH departed (22:10 departure) so thought I had enough time.

So I pick up the phone to GGL at 1920 hours to try to change my ticket from W to J using cash (it was a revenue booking in W to begin with).


1. He then hung up on me.
3. The call disconnects.
4. The call disconnects, again.
So it's not just me then getting the call disconnects after about 7 minutes.
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