Hi Everyone!

I have a question regarding the Lufthansa Group's flexibility/ what the best approach is:

I currently have an award booking in Business Class BOS-MUC-ZRH on the 20:40 Departure (19th of December) using Lufthansa and booked via the SWISS Service Center. I would of course prefer being on the direct SWISS flight 70 minutes later, but theres is no award availability. So I have a couple of questions and am hoping to make use of the everlasting wisdom on flyertalk;

-On the day of departure, during checkin, if there are seats left on the direct flight, how likely is it for Lufthansa/SWISS to reacommodate me on the direct flight ? Would an overbooked Lufthansa flight change anyhting?

-If I call the Senator Hotline 24h+ Prior to departure, and there are empty seats, how likely are they to "courtesy-rebook" me onto the direct fight, seeing they could be saving money.

-If I call the Senator Hotline less than 24 hours prior to departure and the flight is under "airport control" (I believe thats what its called) can they be more flexible ?

Thank you for your help! Im really curious to know if Lufthansa has such logical switch systems in place...

Best,

RoseNylund

Ive checked other threads but this topic doesn't appear, to the best of my knowledge.