Originally Posted by
HarryHolden68
1. If airlines want to sell flights a year in advance, why do they continually mess with timetables, aircraft allocations and cabins once the flights are loaded for sale? And then they behave that by getting you from A to B by any means, in any cabin, they are doing you some huge favour.
2. Why, when they do this, do they just shrug their shoulders and say tough. They hold all the cards. You have nothing. And they are going to keep the cash you gave us for a product we are not going to give you and, only if you ask, will they return it after you return home.
there can be explanations why this happens. some legitimate, some not. but if you asking why dont they try harder or why are their standards falling, it is because if BA is still filling their seats and have a healthy profit margin, that's the market telling BA that they can get away with it