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Old Nov 5, 2025 | 6:45 am
  #2  
YacozA
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15 Years on Site
 
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold>AY Plat, Accor Gold, IHG Plat
Posts: 509
Tales like this really strike me because this is a failure for a GGL, supposedly one of BA's most valuable customers.

What would the experience have been like if you were BAC Silver? Status-less? BA and IAG are leaving revenue and customer satisfaction on the table daily due to their inability to deal with what should be simple requests.
Don't worry thought, that new Revenue Management and Payments system is coming in 2023, 2024, 2025?
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