Originally Posted by hikouki

You know, when a restaurant has to compromise with the quality of its dishes because of an event or shortage that is beyond their control, they usually will write it on the menu somewhere or apologize in a conspicuous manner (such as a sign near check in at the lounge, etc.). But the two times I was there, it was just "business as usual" despite all of these. But it seems that they just don't care. I think that is the most troublesome bit. And of course it has been going on for quite a long time which reflects very poorly on management.