FlyerTalk Forums - View Single Post - GUIDE: EC or UK261 / EC 261/2004 “EU” complaints, compensation and AA
Old Nov 4, 2025 | 2:29 pm
  #396  
saunders111
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Originally Posted by fremontflyer
My flight AA 93 from ZRH to PHL was delayed for 10 hours and subsequently canceled on Thursday 10/30. I don't have expertflyer pro and I want to file an EU261 claim against American. Would anyone kindly be able to lookup the reason for the delay and subsequent cancelation? Thanks in advance haha
I asked how to learn the "official" cause for a cancellation a few months ago, the experts here including JJeffrey directed me to:

AA.com has a form for this though. AA.com > Contact American > Trip Insurance Verification. Fill out your details and they should send you the official delay reason.

It worked like a champ for me.
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