FlyerTalk Forums - View Single Post - FAQ : NUA Nightly Upgrade Awards (NUAs), introduced Jan 2024, replacing SNAs
Old Nov 3, 2025 | 5:40 am
  #961  
Kacee
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Originally Posted by margarita girl
this is the first time I've had an NUA denied at 5 days and lord knows I don't think I've had a single points reservation that hasn't been "modified".
The NUA process is subject to a number of seemingly random IT errors which result in some form of upgrade denial. Just adds to the perception that NUA are "worthless" (they're not, but it sure can feel that way).
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