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Thread: Sapphire Reserve transition for existing cardholders, 26 Oct 2025
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Old Nov 2, 2025 | 3:39 pm
  #139  
Alinsfca
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Originally Posted by friedablass
This isn't true at all. You most certainly do get perks from status and earn points for the stay even if you book through the Chase portal and they even show that the bookings are eligible for loyalty program benefits in the search results.
Originally Posted by friedablass
Here are several screenshots from the CSR and Edit threads showing that these hotels are eligible for loyalty program benefits. I know I saw more of such screenshots posted in these discussions but didn't have time to actually go through all of the many pages in those threads.

https://www.flyertalk.com/forum/37385796-post147.html
https://www.flyertalk.com/forum/37398065-post187.html
https://www.flyertalk.com/forum/37229806-post1013.html
The 3 links you provided are all Edit hotels. I don't believe all Hyatt hotels booked through Chase travel portal are "WOH eligible", at least they are not labeled as such on the Chase Travel portal itself.

You most likely will get your elite level benefits but it is a question whether you will get your stay and points credits if the hotels do not have WOH eligible listed as a benefit.

At the end of the day, it is buyers beware with booking trough Chase portal.

Edited to add link to One mile at a time discussion on Chase Travel portal in June 2025 before introduction of the new CSR benefits. https://onemileatatime.com/guides/chase-travel-portal/

PH Seoul has WOH eligble listed
PH Seoul has WOH eligble listed
Grand Hyatt Seoul does not have WOH eligible listed
Grand Hyatt Seoul does not have WOH eligible listed
Last edited by Alinsfca; Nov 2, 2025 at 3:50 pm
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