I’m fairly new to Avis. My first rental was at PHL last Feb and I had to go to the counter (was told PHL doesn’t have the app select choice. I have a reservation for TPA today and I logged on the app and it says to go to the counter. I thought having PC you skip all that and you pick your car from the app. I have been using National for years and have EE and have a backup reservation there, but Avis was much cheaper. Thanks