Originally Posted by
jglenn16
i used my summit card companion certificate during the azure outage on 10/29 to redeem two awards on QR. my certificate was redeemed/used from my account on 10/29, but my miles haven't been deducted yet.
my ticket has been issued as i have ticket numbers for both passengers (i am able to pull up my reservation on QR and see the ticket numbers in their system as well) and my card has been charged with the taxes. has anyone had any previous experience with mileage not being deducted from your account after redeemed an award after a couple days? i am concerned that i won't be able to check in when it comes time to obtain my boarding pass due to this. any feedback/insight would be appreciated!
thanks in advance!
I would very much encourage you to call Alaska. They are notorious for issues even if things look good from your end. That being said, the fact you can pull up the reservation on QR’s website is a good sign.