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Old Oct 31, 2025 | 3:15 pm
  #11  
CanadaDH
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Join Date: Jan 2011
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Originally Posted by jondo
Forgot to update my situation.

The Fairmont Gold staff greatly and thoroughly explained the point calculation.
I had booked a golf & stay package and he pointed that the golf portion of the package charge was not eligible for points.

It wasn't my first time staying at a Fairmont with golf package and never had those payments excluded.
The golf couse not being Fairmont owned made a difference but as it was not mentioned anywhere in the booking process or the package offer page, I never thought it would work differently.

The Gold staff however made an exemption of awarding points for the valet parking charges, to help me achieve the next status level.
I understand parking fee eligibility varies by hotel.
At this particular location, it was ineligible because it was operated by a 3rd party (although it is available exclusively to the hotel guests and every staff is wearing Fairmont name tag so I had no idea it was a 3rd party service).

All in all, the Gold staff was amazingly helpful and courteous with both the explanations and kind gesture with the extra points. I am very satisfied with the after-stay service.
That was very nice of them.

For any purchases, tours and other excursions made through the hotel, which are from 3rd party vendors, they are indeed typically not eligible for points. If it was a hotel-owned course, then it should be points-eligible.

I'm curious which hotel this was?

Last edited by CanadaDH; Oct 31, 2025 at 3:28 pm
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